We respect your privacy and are committed to protecting your personal information. We only collect the personal data we need to conduct our business activities. We will never sell your information to third parties.
We may in certain circumstances share your contact information with a selected third party if we perceive it is reasonable and in our mutual interest to do so.
If you prefer us not to store your information we will respect your wishes and remove your information from our systems.
This document details our approach to privacy and how we use and store the information you provide to us. Please read more to find out:
- How we collect your personal data
- What information we collect
- How we use your personal information
- Your rights and how to make a complaint
- How we protect your information and how long we keep it for
- Who we share your personal information with
- How we collect your personal data
We may collect your personal data at the point where you first interact with us, or at a subsequent time when you communicate with us. This could be during an email exchange, telephone call, from documents supplied by your company or from visiting a website or other place where the information is publically available such as your company’s website.
We may also collect your personal data when it is provided to us by a third party, for example when another contact sends your details as part of a contract or sale.
- What information we collect
We collect the information we need to facilitate communications between us and your company as required by our business relationship, terms of sale, contracts etc. This will include your name and company name and may include your title, email address, telephone/fax numbers and job title or role.
- How we use your personal information
We use the data we collect to facilitate communications between your company and ours as required by our business relationship, terms of sale, contracts, etc. We only use your information if we have legal grounds to do so which might be for any of the following reasons:
- You gave us consent
- It is necessary for our business activities
- We have legal or regulatory obligation to do so, or it is necessary for the establishment, exercise or defence of legal claims
- Your rights and how to make a complaint
At any time you have the right to request that we:
- Provide a copy of your personal data
- Remove your personal data from our systems
- Correct or update your personal data
Please note that these rights are not absolute and there may be examples where we are not able to comply with your request, for example if your data is required to complete a business agreement.
Please contact us if you would like to exercise any of these rights. You can contact us:
- By email at materials@newmet.com
- By phone, 01992 711 111
- By writing to us at
Newmet Ltd,
Newmet House,
Rue De St Lawrence,
Waltham Abbey,
EN9 1PF
If you are unhappy about how we use your personal information please contact us and we will do everything we can to address your concerns.
If, despite our best efforts, you are not satisfied with our response, you can make a complaint to the Information Commissioner’s Office. Find out more here.
- How we protect your information and how long we keep it for
We take reasonable measures to prevent any loss, unauthorised access or misuse of your personal information. Our systems are Cyber Security Essentials certified, which sets a baseline for cyber security.
We will only keep your data for as long as is necessary – for example, while your company has an active relationship with our own.
- Who we share your personal information with
We will never sell your information to third parties. We do not share personal data with any third parties, except in certain circumstances where we perceive it is reasonable and in our mutual interest to do so, for example making an introduction to a business lead. If you would prefer us not to do this please let us know.
This privacy notice was last updated on 3rd July 2018. The most recent version can be found on our website at www.newmet.com/privacy/ along with our terms.
If you have any queries about this privacy notice or your personal data please get in touch:
- By email at materials@newmet.com
- By phone, 01992 711 111
- By writing to us at
Newmet Ltd,
Newmet House,
Rue De St Lawrence,
Waltham Abbey,
EN9 1PF